Kekiya takes your privacy seriously. This policy explains exactly what personal data we collect when you use the kekiya platform, why we collect it, how we use it, and what rights you have over your own information. We've written this in plain language so you actually understand it — no legal jargon for the sake of it.
Six things every kekiya player should know about how their data is handled.
Kekiya does not sell, rent, or trade your personal data to third parties for marketing purposes — ever. The data you share with kekiya stays within kekiya's controlled environment and is only shared with partners who are directly involved in running your account or processing your transactions.
Every piece of data transmitted between your device and kekiya's servers is encrypted using industry-standard SSL technology. Your login credentials, payment details, and personal information are protected in transit and at rest. Kekiya's security infrastructure is reviewed and updated regularly.
You have the right to access, correct, and request deletion of your personal data at any time. Kekiya provides straightforward tools in your account settings to manage your data preferences. If you want a copy of everything kekiya holds about you, just ask — we'll provide it within 30 days.
Kekiya does not store your full payment card details or mobile banking credentials on its servers. All payment transactions are processed through certified, PCI-DSS compliant payment gateways. Kekiya only retains the minimum transaction reference data required for account management and dispute resolution.
Kekiya sends promotional emails and notifications only to players who have opted in. You can unsubscribe from marketing communications at any time through your account settings or by clicking the unsubscribe link in any kekiya email. Opting out of marketing does not affect transactional communications about your account.
Kekiya uses cookies to keep you logged in, remember your preferences, and understand how players use the platform so we can improve it. You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect some platform features, but the core betting and gaming experience will still work.
This Privacy Policy describes how kekiya collects, uses, stores, and protects the personal data of players who use the kekiya website, mobile app, and related services. Kekiya is committed to handling your personal data responsibly and in compliance with applicable data protection laws.
By registering a kekiya account or using any part of the kekiya platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how kekiya handles personal data, you should not use the platform.
This policy applies to all personal data collected through the kekiya website at kekiya.net, the kekiya mobile app, customer support interactions, and any other touchpoint where kekiya collects information from you.
Plain Language Commitment: Kekiya has written this privacy policy to be genuinely readable. If anything is unclear, contact our support team and we'll explain it in plain terms.
Kekiya collects different types of personal data depending on how you interact with the platform. Here is a clear breakdown of what we collect and why:
| Data Type | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, phone number | Account communication, transaction alerts, support |
| Financial Data | bKash/Nagad number, transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser, OS | Security monitoring, platform optimisation |
| Usage Data | Pages visited, games played, bets placed, session duration | Platform improvement, responsible gaming monitoring |
| Communications Data | Support chat logs, email correspondence | Resolving disputes, improving support quality |
Minimum Data Principle: Kekiya only collects data that is genuinely necessary for the purposes described above. We do not collect data speculatively or for purposes we haven't identified.
Kekiya collects personal data through the following channels:
Kekiya uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reasons it was collected. Here is how kekiya uses the data it holds about you:
Legal Basis: Kekiya processes your data on the basis of contractual necessity (to run your account), legal obligation (compliance requirements), legitimate interests (fraud prevention and platform security), and consent (marketing communications).
Kekiya retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. The general retention periods kekiya applies are:
When data is no longer required, kekiya securely deletes or anonymises it so that it can no longer be linked to you as an individual.
Kekiya takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure. These measures include:
While kekiya takes every reasonable precaution to protect your data, no system is completely immune to security risks. If you suspect your kekiya account has been compromised, contact support immediately and change your password.
Data Breach Response: In the unlikely event of a data breach that affects your personal data, kekiya will notify affected players and relevant authorities within the timeframes required by applicable law.
You have a number of rights over the personal data kekiya holds about you. Kekiya is committed to making it straightforward for you to exercise these rights. Here is what you can ask for:
Request a copy of all personal data kekiya holds about you. We'll provide it within 30 days.
Ask kekiya to correct any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where kekiya no longer has a legal basis to retain it.
Ask kekiya to restrict processing of your data in certain circumstances while a dispute is resolved.
Request your data in a structured, machine-readable format so you can transfer it elsewhere.
Object to kekiya processing your data for direct marketing or on the basis of legitimate interests.
To exercise any of these rights, contact kekiya's support team at [email protected]. Kekiya will respond to all valid requests within 30 days. In some cases, kekiya may need to verify your identity before processing a request.
Kekiya uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help kekiya recognise you, remember your preferences, and understand how you use the platform.
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Essential | Keep you logged in, maintain your session, enable core platform functions | No — required for the platform to work |
| Functional | Remember your language, odds format, and display preferences | Yes — via browser settings |
| Analytics | Understand how players navigate kekiya so we can improve the experience | Yes — via browser settings |
| Security | Detect suspicious activity and protect your account from unauthorised access | No — required for account security |
You can manage or delete cookies through your browser settings at any time. Note that disabling functional or analytics cookies may affect your experience on kekiya but will not prevent you from using the core betting and gaming features.
Kekiya's platform is strictly for adults aged 18 and over. Kekiya does not knowingly collect personal data from anyone under the age of 18. If kekiya discovers that a player is under 18, the account will be closed immediately and any deposits returned to the payment source.
If you believe a minor has registered a kekiya account, please contact support at [email protected] immediately so the matter can be investigated and resolved.
Kekiya may update this Privacy Policy from time to time to reflect changes in how we handle data, changes in the law, or improvements to our platform. When we make changes, the updated policy will be published on this page with a revised "last updated" date.
For significant changes that affect how your data is used, kekiya will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of kekiya after a policy update constitutes acceptance of the revised policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how kekiya handles your personal data, please get in touch:
Response Time: Kekiya aims to respond to all privacy-related requests within 5 business days. For formal data subject access requests, we will respond within 30 days as required by law.